Star NHS Matron wins health excellence award

Joanne Carribine was presented with a Seren Betsi Star Award by Betsi Cadwaladr University Health Board’s Chief Executive, Gary Doherty, during a surprise visit to her team’s base in Caernarfon.

She was nominated for the NHS staff award by her health and local authority colleagues in the Gwynedd Community Learning Disability Team, who describe her as a ‘real star’ and a ‘shining light’.
Joanne, who has worked in the NHS for over 30 years, has been recognised for her willingness to go ‘above and beyond’ the call of duty on a daily basis to deliver the very best care to adults with a learning disability. 
Amongst the colleagues present to celebrate with Joanne on the day was Community Learning Disability Nurse, Sharon Clos Parry. She said:
“She’s committed and she always puts service users first and treats them with dignity and respect. Her core aim is to ensure that people with learning disabilities receive the services that they deserve.”
Helen Fon Owen, Gwynedd County Team Manager, added: “One of the main things I would say about Joanne is  how approachable she is to everyone  and that she’s a great problem solver.  She has the ability to  break down barriers, to ensure individuals are at the centre of any planning and to achieve the best outcomes for all. She really is a shining light as far as nurse leadership is concerned. “
Dr Jess York, Consultant Learning Disability Psychiatrist at BCUHB, said: “Since being appointed as Matron with the Gwynedd Community Learning Disability Team, Joanne has demonstrated an enthusiasm and commitment to the role that goes above and beyond on a daily basis.” 
“She leads the team by example, fostering a collective and supportive working environment entrenched in qualities of mutual respect and value, both for team members and patients.”
Joanne said she was shocked to receive the surprise award for doing the job she loves.
She said: “I’m shocked but really pleased to receive recognition for doing the job I love. I’ve worked for over 30 years in learning disability services, and I’m really fortunate that I work with such a fantastic and supportive team.”
Gary Doherty, Chief Executive of Betsi Cadwaladr University Health Board, said: “I’m really impressed by Joanne’s commitment to going above and beyond the call of duty to ensure that vulnerable people in our care receive the very best support.
“She’s a true leader and a very worthy winner of the Seren Betsi Star award.”