Mandy
Quick facts

 

From North Wales
Lives in Colwyn Bay
Enjoys socialising and dining out 

Where are you originally from?

I have lived in North Wales since the age of 9. I lived in Liverpool for 4 years while undertaking my nurse training in Alder Hey Children’s Hospital and Broadgreen Hospital. Once I qualified I could not wait to come back to live and work in North Wales and was delighted to get a job on the Children’s ward in Glan Clwyd Hospital. I also trained as a midwife in H M Stanley hospital in St Asaph moving back to Glan Clwyd when the maternity unit relocated in 1992.

Where do you live now?

I live in Colwyn Bay and have lived there for 31 years

What attracted you to the area?

The mountains, sea, history and culture of the area. It is very much home to me.

What do you enjoy doing in your free time in North Wales?

I enjoy socialising and going out for meals. Being a holiday area there are lots of different restaurants and pubs to visit. There are plenty of theatres and cinemas in the area and I enjoy watching plays and shows. There is also a big outdoor arena which attracts well known bands and singers.

After work I enjoy a walk along the sea front which helps me to relax. At a weekend a short drive out in the car can take me to magnificent scenery and outdoor activities. There are also cultural and historical castles and buildings to explore with beautiful grounds and gardens. I also enjoy shopping with Chester and Liverpool a short drive or train ride away. I try my best to keep fit and enjoy swimming. There are plenty of leisure centres and fitness suites across North Wales as well as tennis courts, golf clubs, a dry ski slope and a surf centre.

What do you like best about working for the Health Board here in North Wales?

I have always worked within the Paediatric, Maternity or Neonatal departments. I enjoy the team working and supportive environment. I have over the many years been supported in undertaking training and developing my skills and knowledge. The Neonatal Team are forward thinking and put the patient and family at the centre of all they do.

What does a typical work day involve?

I am the Neonatal Service Manager which is a new and evolving role for me. Prior to this I managed the Neonatal Unit in Glan Clwyd Hospital for 19 years. I have been a Neonatal Nurse for 31 years. I am now involved in developing the Neonatal Service across North Wales and working as part of the team designing   and creating the new Sub Regional Neonatal Intensive Care Centre (SuRNICC) in Glan Clwyd Hospital. I am passionate about our service and coming from a very clinical background understand that involving the staff and families in decision making, listening to their ideas and giving them ownership is key to this project. The way Neonatal Intensive Care is carried out in North Wales will be changing, for the better, and this must be managed sensitively. I am responsible for making sure clinical pathways and guidelines are in place. Also recruitment of high quality, enthusiastic, competent staff is key, to the success of the service. Being a voice and representative for the North Wales Neonatal Service is also an important part of my role. Attending all Wales meetings and Cheshire and Merseyside meetings ensures that the views of the North Wales Team are heard, listened too and make a difference.     

What development and support have you received?

I have felt supported to undertake many courses and attend training sessions, both clinical and managerial, to help me develop and carry out my role. I am constantly learning and gaining new skills.

What are the top 3 things that make your job so special?

We want the very best for our tiny patients and their families, so to ensure this we require a very skilled, well trained competent workforce.

New nursing staff will undertake a comprehensive induction which will involve study days and also the opportunity to work and gain experience in at least two of the units within our North Wales network. They will then undertake the qualified in speciality course ( QIS) in conjunction with Bangor University which takes a year to complete.

On completion of the SuRNICC, staff will be working in a modern state of the art building with excellent facilities for families. They will be part of an integrated team that offers community outreach and neonatal transport.

Our team consists of Parents, Neonatal Consultants, Paediatric Registrars, Neonatal SHO’s Advanced Neonatal Nurse Practitioners, Neonatal Nurses, Health Care Support Workers, Administration Staff, Facilities Staff, EBME, Pharmacy staff, Dieticians to name just a few. Everyone is important and has a job to do to.

Premature and sick newborn babies will receive Intensive Care in the new centre; they will be looked after by a team of experts in this care. However once their condition improves they will be transferred back nearer home to our supporting Special Care Baby Units in Wrexham and Bangor. These units are staffed by a highly skilled team of Paediatricians and Neonatal Nurses.   

 

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