My name is Caio. I was studying an Independent Living Skills course at Coleg Meirion Dwyfor, Dolgellau before joining a Project Search.
My first internship at Ysbyty Gwynedd is working as a receptionist in the Accident and Emergency unit. I am responsible for answering the phone and taking messages, dealing with the public and showing them where to go in the department as well as photocopy and file the department's important documents.
I was a little nervous when I heard that I needed to use the phone to deal with patients and other staff but after practicing and knowing what to say properly I feel confident and look forward to the phone ringing now.
I feel that my self-confidence has increased and I feel like I have made new friends in the department and on a Search Project.