Provide business support to clinical and non-clinical staff. 

BCUHB currently receives many new Administration & Clerical opportunities every month. Whether you want to further your healthcare experience, start a career in the NHS in North Wales or make a difference - we have an job opportunity to suit you.

By it's very nature the Health Board has to be well-organised and keep detailed records of patients and staff. Patients and other organisations need to be able to contact the BCUHB, to see or speak to the right person who can give them the help they need. That could be booking an appointment, getting advice or paying an invoice.

Administration roles include:

  • Clerk
  • Health Records Staff
  • Receptionist
  • Secretary / Typist
  • Medical Secretary / Personal Assistant
  • Telephonist / Switchboard Operator
  • Human Resources / Workforce & OD
  • Information technology / Informatics

For any administration role you need a good standard of literacy and numeracy. We would typically ask for GCSEs (or equivalent) in English and Maths. IT skills and qualifications are advantageous too as so many NHS systems are IT-based now. You’ll would be using your skills in time management, organisation and communication in any administration role.

There are plenty of opportunities to take further qualifications and move on in your career. You could stay in administration, perhaps by becoming a Team Leader or Supervisor. You could go on to become an Administration Manager. You could also move into other wider healthcare roles, too. If you like figures, you could use your skills and experience to move into finance. Or if you’re keen on IT you could move into informatics. 

Some administrative staff, such as Ward Clerks or Receptionist, have a lot of patient contact. Other staff such as switchboard operators are based in headquarters buildings an work mainly with other administrative staff. Typists, secretaries and PAs may be based in hospitals and have contact with healthcare staff, but little or no contact with patients.

Training & Development

We will provide  plenty of opportunities to take further qualifications and move on in your career. You could stay in administration, perhaps by becoming a team leader or supervisor. You could go on to become an administration manager. You could also move into other wider healthcare roles, too. If you like figures, you could use your skills and experience to move into finance. Or if you’re keen on IT you could move into Informatics.

Some administrative staff, such as ward clerks or receptionists, have a lot of contact with patients. Other staff such as switchboard operators are based in headquarters buildings and work mainly with other administrative staff. Typists, secretaries and PAs may be based in hospitals and have contact with healthcare staff, but little or no contact with patients.

Take a look at our latest vacancies here

For any questions you may have about our profession please email BCUHB.WorkforceServices@wales.nhs.uk

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